// website maintenance · adelaide
A website someone actually looks after.
Website maintenance and care plans from an Adelaide studio: hosting, backups, updates and changes on request, for sites we built and sites we didn't. A flat monthly amount and a real local person to call.
Most websites get launched, celebrated and then left to rot. Updates stop running, backups quietly fail or never existed, and the developer who knew the logins has moved on. Nobody notices until something breaks, and then everybody discovers that nobody is responsible.
A care plan with Webgrid makes the site someone's job again. We host it on Australian infrastructure, automated monitoring watches it around the clock, backups run and get checked, security and software updates are applied, and when you want the prices, the team page or the photos changed, you send it over and it happens.
We are a two-person Adelaide software studio, and that matters more than it sounds. When a plugin breaks or a site crawls, we read the code and fix the cause rather than restarting things and hoping. We take on sites we built and sites built by others, WordPress, WooCommerce and Shopify included, and taking over from a vanished developer is a core part of the job. A flat monthly amount agreed up front, fixed quotes in writing for bigger work, and no lock-in beyond the plan you agreed to.
// what's covered
What's covered.
Hosting & monitoring
Your site on infrastructure we run, watched automatically.
- Australian infrastructure
- Automated uptime monitoring
- We find out first, not you
- Email available under the same roof
Backups & security
Backups that exist, run and get checked.
- Backups running automatically
- Checked, not hoped for
- Security patching on time
- A restore path when it matters
Updates & fixes
Software kept current, and breakage fixed at the cause.
- WordPress core and plugins
- WooCommerce and Shopify too
- Slow sites diagnosed properly
- Dodgy code repaired, not patched around
Changes on request
Send the change, get on with your day.
- Small content changes included
- New prices, people, photos
- Done by people who know the site
- Bigger improvements quoted fixed
Takeovers & rescues
Sites orphaned by a vanished developer, brought under one roof.
- Access recovered or reset
- What exists gets documented
- Content and URLs preserved
- Google rankings protected
// proof
Kept running, in practice.
Intraline Health & Beauty. An Adelaide health and beauty site that has never needed its owner to think about hosting, updates or backups, because the team that built it is the team that looks after it.
Juxtaposed Wines. A working WooCommerce store where the winery manages products and orders, and everything underneath, hosting, updates, security, stays our problem. Years on, it is still our problem, which is the point of a care plan. read the case study
// how it works
How it works.
A straight conversation
Tell us about the site and its history: who built it, where it lives, what you can and cannot log into. If you do not know, that is normal, and finding out is our job, not yours.
We take over and audit
We recover or reset access, document what actually exists, and move the hosting to our infrastructure if that is the right call. You get a straight report on what shape the site is in.
Urgent fixes first
Anything actively broken, insecure or embarrassingly slow gets dealt with first. Bigger improvements get a fixed quote in writing, for you to take or leave.
Kept running
From there it is a flat monthly amount: hosting, monitoring, backups, updates and changes when you ask. One number to call, answered by someone who knows your site.
// no hourly surprises. fixed quotes, in writing, before any commitment.
// faq
Questions, answered straight.
How much does website maintenance cost?
Care plans are a flat monthly amount agreed up front, based on the site, the platform and how much looking after it needs. A simple brochure site is not the same job as a busy WooCommerce store, so we look first and then give you the number in writing. There is no hourly billing and no lock-in beyond the plan you agreed to.
Our web developer disappeared. Can you take over the site?
Yes, and it is one of the most common ways businesses come to us. We recover or reset access to the domain, hosting and site, document what actually exists, and bring it all under one roof so it cannot be orphaned again. You do not need to know the logins or the history; untangling that is part of the job.
You didn't build our site. Is that a problem?
No. We maintain sites built by others as well as our own, including WordPress, WooCommerce and Shopify. Because we build software ourselves, unfamiliar code is not a barrier: we read it, document it and fix it properly rather than working around it.
What if the site is beyond saving?
Then we say so before you spend money maintaining it. We assess what is there and tell you straight whether it is better rescued or rebuilt, with a fixed quote in writing either way. If it is a rebuild, your content, URLs and Google rankings are preserved through the move.
Are backups and security included?
Yes, both are core to every care plan, not extras. Backups run automatically and get checked, security patches and software updates are applied, and monitoring watches uptime around the clock. The plain version of the risk: an unmaintained site fails eventually, and it rarely picks a convenient week to do it.
Can you handle our email and hosting too?
Yes. Hosting is part of the plan, on Australian infrastructure we run ourselves, and as a Microsoft partner we can put your email on your own domain under the same roof. One team and one number for the website, the hosting and the email.
Told the site is better rebuilt than rescued, or just curious what a new one involves?
web design in adelaide